If step 1 and 2 confirmed no problem, but you still fails to access the server remotely. Step 3: Pay attention to the WAN IP address in status page Note: If you failed to access the server after forwarding, please confirm it has no problem being accessed in the local network when using the same port. How do I open ports on the MERCUSYS Wireless N Router? Here is an instruction on port forwarding process on the MERCUSYS wireless router, please refer to this guidance to check if everything is correctly done: When step 1 is confirmed no issue, please check if the rules being edited under the forwarding>-virtual server correctly. Step 2: Check the settings on the port forwarding page If you are unable to get access to the server in internal network please check settings of your server. You can check if you can access that server in the local network. Please double check the IP address and the port number of the server that you opened port for. Step1.Make sure the server is accessible from internal network Please follow the steps below to proceed the troubleshooting when you failed to open port successfully on the MERCUSYS routers.
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